Sessions

Sessions allow you to share your modules, collaborate on content, and manage users. Users have to be assigned to a seat in an active session in order to see your content.

What is a Session?

A session is what allows you to share your content with your users. Users who are not assigned to an active session will be unable to see your content in the qdex Play application.

Sessions are purchased in advance for a set period of time. They can range from 1 to 12 months, and include as many seats as you need for your users. Additional seats can be purchased after the session has been purchased, but their price will not be prorated.

When purchasing a session, you will need to specify the details of that session. 

Name. The session name will be used to organize your session in the sessions list. Users will be unable to see the session name.

Description. The description is an optional field that lets you describe and organize your sessions more in-depth. 

Start Date. The start date is the first day that your users will be able to see your content.

Number of Seats. Each user that you would like to share content with must occupy a seat in your session.

Duration. The duration lets you specify how long you would like to share your content with your users. The duration is specified in months and can range from 1-12. 

Payment Method. You can select which payment method you would like to use to purchase your session. Your payment details are securely handled by Stripe.

Processing Time. You can choose to pay at the time of session creation, or you can come back and pay at a later time. If you choose to pay at a later date, the session details can be changed up until the payment is processed. The session will not start until it has been paid for, even if the start date has passed.

Create a Session

Sessions are created online and can be paid for using a credit card. We do not store critical credit card data. Your credit card credentials are securely handled by Stripe. Read more about their security practices at Stripe Security.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Select the Create Session button at the top of the tab

  3. Fill out the form to specify the details of the session

  4. Select Create Session

You can choose to pay for the session when you create it, or come back and pay at a later date. You will be unable to assign users to your session until it has been paid for. Users assigned to your session will be able to access your content on the start date for the duration specified.

Request a Quote

If you are unable to purchase a session online using a credit card, you can request a quote to start the offline payment process.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Select the Request a Quote link under the Create Session button

  3. Follow the prompts to specify the details of the session

  4. Select Submit

An Academic Solutions Specialist will respond to your request within one business day.

Edit a Session

You can edit all of a session's details as long as it's unpaid. 

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session that you would like to edit

  3. Select Edit

  4. Edit the information that you would like to change, then select Save Changes

If the session has been paid for you will only be able to edit the session name and description.

Pay for a Session

Your session will not begin until it has been paid for, even if the start date has passed.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions section, click on the session that you would like to pay for

  3. Select Payment

  4. Select the payment method, then select Pay Now

We do not store critical credit card data. Your credit card credentials are securely handled by Stripe. Read more about their security practices at Stripe Security.

Assign Users to a Session

Users must be assigned to a session seat in order to view and interact with your modules and groups. You can not assign users to a session until it has been paid for.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session that you would like to add users to

  3. Scroll to the Member List and select Add Users

  4. Add users in a line-separated list through the dialog box or by uploading a text file

  5. Select Add Users

Users who do not have accounts will have accounts created on their behalf when you add them to a session. When they later register for a qdex account using that email address they will already be assigned to that session.

Assign Groups to a Session

You must specify which groups you would like all of your session members to have access to. All session members have the ability to download, view, and interact with the modules contained in the specified groups in qdex Play.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session that you would like to add groups to

  3. Scroll to the Groups section and select Add/Remove Groups

  4. Select the Groups that you would like users to have access to

  5. Select Save

Add/Remove Session Assistants

Session assistants are users who have the ability to edit your sessions on your behalf. They can add/remove session members, add/remove session groups, update the details of all session groups, add/remove modules in session groups, and view modules in qdex Play.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session that you would like to add Session Assistants to

  3. Scroll to the Member List

  4. If the user is not yet part of the session, first add them to the session

  5. Select the users whose role you would like to update

  6. Select Update Session Role

  7. Select Session Assistant, then Save

Due to the number of privileges that they have, it is recommended that you add Session Assistants sparingly.

Purchase Additional Seats

If your session has already been paid for, you can add more seats to your session by purchasing additional seats. Additional seats will not be prorated.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session that you would like to add seats to

  3. Select Add Seats

  4. Specify the number of additional seats you would like to purchase and the payment method

  5. Select Pay Now

Download Invoice

You can access any invoices associated with a session through the session details.

  1. Navigate to the Sessions menu at the top of qdex Manage

  2. Under the Current Sessions or Pending Sessions sections, click on the session whose invoice you would like to download

  3. Scroll to the Invoices section and select the invoice

  4. Download or print the invoice

If you purchase additional seats for your session that invoice will also appear in this section.